Best Practice Or Sincerely Wrong?

By: MarkWeaver Tuesday May 26, 2015 comments

ouve heard it said that, imitation is the sincerest form of flattery. I guess that means that the one being copied should feel flattered about having their original ideas copied. But what does it suggest about the flatterer? When it comes to your organizations culture, imitation can make you sincerely wrong. Employers love a good best practice. When an organization creates an enviable employment brand and culture, others read about it, pay good money for books and seminars about it, and then try to replicate it hoping to get the same... Read More


6 Steps to Remove Toxicity from Your Organization

By: MarkWeaver Monday May 18, 2015 comments

I love chocolate. Really love chocolate. I can do without other sweets, but theres just something about chocolate that screams to me. Layla would eat chocolate if I let her. All of it. But I let her have zero because Layla is my yellow lab. What works for me is toxic to her. Some organizations can appear toxic to some people. Some people can appear toxic to some organizations. What can seem healthy to one person can suck the life out of another. Think about it Wall Street has a dog-eat-dog environment that some might find to be toxic. And... Read More


7 Ways to Retain Your Culture As Your Company Grows

By: MarkWeaver Tuesday May 12, 2015 comments

Many companies start up with a sense of adventure, passion, and comradery. Vision, Mission, and Values get articulated and everyone part of the new company lives them and believes the same dream. Growth comes, which is exciting. But often with the influx of revenue, customers, regulations to comply with, and new team members, some of the original luster gets buried in the growth. It can be difficult to maintain a distinctive culture. Here are some steps your growing company can take to keep and even enhance its culture; regardless of how fast... Read More


Celebrating Your Organizational Quirkiness

By: MarkWeaver Monday May 11, 2015 comments

Ask anyone around you to name their favorite Opera star. Other than the occasional Opera fan, few can. Ask anyone around you to name their top five favorite Rock stars, and many will have difficulty limiting their answer to only five names. Why is that? Opera stars have perfect, well trained voices. They should be the model of how vocalists sound the best practice right? Wrong. Most of us dont like perfect voices. We like flaws. Whether it was Streisand in my fathers day with her nasal sound, or Dylan with his well, Dylan sound that my... Read More


Retaining Your Culture As Your Company Grows

By: MarkWeaver Monday May 4, 2015 comments

Many companies start up with a sense of adventure, passion, and comradery. Vision, Mission, and Values get articulated and everyone part of the new company lives them and believes the same dream. Growth comes, which is exciting. But often with the influx of revenue, customers, regulations to comply with, and new team members, some of the original luster gets buried in the growth. It can be difficult to maintain a distinctive culture. Here are some steps your growing company can take to keep and even enhance its culture; regardless of how... Read More


Be the Conscience of the Company

By: MarkWeaver Monday April 27, 2015 comments

Youre going to be the conscience of the company. We say we treat each other like ladies and gentlemen, but sometimes we forget. Youre going to remind us. That was my charge from Philip Crosby, best-selling author and world-renowned Quality Guru back when I was in my 20s and began working for the company that bore his name. Phil was passionate about the culture of the company after all, he preached education, culture change, and employee engagement as the only way to change the quality of any organization. No other consulting company in... Read More


The Number One Ingredient for Culture Change

By: MarkWeaver Monday April 20, 2015 comments

In a time and a society where so many people are change resistant, its funny that people think organizational culture change is easy. Or quick. It takes a while to change an organizations culture - not unlike how it would be changing the direction of a large yacht. It takes time and a little space, but it can be done. Quality improvement is a great reason to embark on culture change. So is improved customer satisfaction. There are many others, including the need to reduce costs, to increase sales, to create a new product line, to fend off... Read More


10 Ways to Build a Winning Culture

By: MarkWeaver Monday April 13, 2015 comments

The mission of Philip Crosby Associates is to provide lives for our associates, and to improve the quality of goods and services around the world. I suspect all 300 or so of us who had the opportunity to work for Best-Selling author and Quality Guru Phil Crosby can still recite that. The mission was very visible. It was on everything brochures, reports, walls More importantly though, it along with the vision, the values, and the norms - was lived. In other words, the mission wasnt just some catchy marketing gimmick, it defined the culture.... Read More


7 Steps to Cultivate the Organizational Culture You Will Love

By: MarkWeaver Monday April 13, 2015 comments

The word culture is currently the #1 most popular word searched on Mirriam-Webster.com. Google how to change your culture and youll find a myriad of responses that say a lot of the same things. You can define culture as a shared set of attitudes, values, goals, behaviors, beliefs, knowledge, and traditions that distinguish one group of people from another. In other words, its the ways of an organization that become the shared basis for its action. Culture is a French word, from the mid-15 th century. It had to do with the tilling... Read More


7 Antidotes for Dysfunctional Teams

By: MarkWeaver Monday April 6, 2015 comments

No one sets out to have a dysfunctional team in their workplace. The drama, the hassle, and the headache of a dysfunctional team can suck the energy right out of an organization. From the early years in the sandbox at kindergarten, all the way to the golf courses of Sun Valley, AZ, people have to play well together. Nowhere is this more evident than at work, where we spend a large portion of our waking life. An antidote is not a vaccination. A vaccination is given to build up immunity to prevent illness. An antidote is something administered... Read More



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